书名：文秘英语实训（第3版）pdf/doc/txt格式电子书下载

推荐语：

作者：冯修文编

出版社：中国人民大学出版社

出版时间：2018-08-01

书籍编号：30496165

ISBN：9787300261416

正文语种：中文

字数：251652

版次：

所属分类：教材教辅-中职/高职

版权信息

书名：文秘英语实训（第3版）

作者：冯修文

出版社：中国人民大学出版社

出版日期：2018-08-01

ISBN：9787300261416

版权所有 · 侵权必究

第三版前言

为适应经济社会发展对人才的需要，高等院校已将人才培养重心转向实用型、复合型和创新型上，突出以职业能力培养为主线的人才培养目标，并投入大量的财力提升教学设施。各类实训实践教学中心的建立，改变了传统的教育模式，学校教学不仅仅是传授给学生“学以致用”的知识，更能让学生在“用中学”，掌握实际工作所需的实际操作能力和应变创新能力。与此同时，教学课程改革和教材开发也需紧跟形势发展，满足实用型人才培养的要求。

正是在这样的社会和教育发展的背景下，我们将文秘业务与英语实际应用能力紧密结合，强调英语口语和文书写作在文秘工作中的重要性，修订《文秘英语实训》，旨在更好地培养出合格的实用型涉外秘书人才。众多使用该教材的院校一致认为本教材“实用、管用、易用”，我校也将本书两次选送上海市教育成果奖。这是该教材的第三版，重点突出以下两个方面：

一、凸显“实用、管用、易用”。全书从培养秘书人才的英语实际应用能力出发，特别突出对口语和写作能力的培养。口语表达能力围绕秘书工作的日常活动展开，内容包括：接待工作、接打电话、业务电话、会议安排、处理事务等五章，每章内容涵盖实际工作中的秘书实务，设置仿真情景对话、要点释意和经典句型，同时配上基础知识操练和培养实际运用能力相结合的练习，有利于学生巩固已学知识和情景口语表达，以便在实际工作中灵活运用已学知识和技能。文秘英语文书写作技能围绕秘书工作中的各类文书写作而展开，内容包括：工作文书、礼仪文书、社交文书、人力资源文书和商务文书。每种文书都用英文说明写作技巧和要点，并根据需要，每种文书编写2~3篇样文。样文内容新颖实用，形式多样，语言规范；注释充分体现重点、难点，以点带面，举一反三；练习既有基础语言知识操练，又有实践写作训练；重点句型是对每种信函写作中的常用语句进行归纳总结，以便学生实际运用。

二、教材与考证紧密对接。此次修订增加了目前影响比较大的考证内容，比如“剑桥商务英语证书”考试（BEC），国家人力资源和社会保障部“商务英语岗位能力证书”考试（CBET）等，旨在让学生通过有针对性的强化实训，获得有助于就业的相关资格证书。同时，丰富了教学资源库，除了以前的教参外，历年使用该教程的教师还制作了课件PPT，并配备了考试题。参与修订的教师除了一线骨干教师外，我们还邀请了世界500强的外资秘书加盟。参与第三版修订的院校和企业有：上海建桥学院、上海电机学院、上海健康医学院、苏州职业大学、华为技术有限公司、上海港澳资讯等。

本教材中所列举的与秘书岗位英语能力密切相关的三种商务英语证书考试，所选的模拟题和全真题，均摘自参考数目中列出的相关书籍。为了让学生能很好地了解这三种证书考试的题型和要求，我们没有对摘选的各类考试题内容作改动，只是在一些数据和时间上做了一点微调，特此说明。

第三版的修订与第二版一样，注重实用性和针对性，从社会和企业的需要出发，遵循注重实践、培养能力的指导思想而编写，相信一定能切实提高使用者的英语应用能力。

本书虽然已经是第三版，我们仍然认真负责地进行修订，但挂一漏万，总会有这样或那样的不足和错误之处，万望同行和本书的读者批评指正！

冯修文

2018年8月

PartⅠ SpokenEnglishforSecretary

Chapter One　Reception

Section 1　At the Office

Situational Conversations

Conversation A

Background:The client Mr.Green pays a visit to Beijing Far East Import & Export Company.He wants to discuss the details about the sales of his new equipment with the general manager Mr.Wang.As he didn\'t make a previous appointment，he failed to meet the manager himself.He is received by the secretary Lucy Zhang，who offers him help.

(A:Lucy Zhang　　　B:Mr.Green)

A:Good afternoon，sir.Can I help you?

B：Yes.I\'d like to meet your general manager.Here\'s my card.

A：Thank you，Mr.Green.I\'m afraid our general manager Mr.Wang didn\'t know you\'re here.

B：You\'re right.We didn\'t make an appointment.Is it possible for him to see me now?

A：I\'m sorry，Mr.Green.Mr.Wang is out now，and he won\'t be back until 3:30 pm.

B：That\'s too bad.

A：Can the assistant manager meet you instead?

B：I\'m afraid not.I\'ve discussed the details about the sales of our new equipment with Mr.Wang on the telephone.I doubt if the assistant manager would know about it.

A：How about making another appointment?

B：That\'s a good idea.I\'ll be here the day after tomorrow，9:30 am.Is that all right?

A：Let me check and see.Yes，Mr.Wang is available in the whole morning.I\'ll call you to confirm as soon as he is back.

B：Thank you.

A：You\'re welcome.

Conversation B

Background:Kathy Li，secretary of Shanghai A & B Company，receives the client Mr.Brown，who wants to see the general manager Mr.Yang，but Mr.Yang is not available until half an hour later.

(A：Kathy Li　　　B：Mr.Brown)

A：Good morning，sir.Welcome to Shanghai A & B Company.What can I do for you?

B：I\'d love to see your general manager，Mr.Yang.

A：May I have your name please，sir?

B：Mike Brown with British Tri-Star Company.

A：Well，Mr.Brown.Mr.Yang is engaged at the moment.Please wait for a minute.I\'ll tell him you\'re here.

B：Thank you.

A：With pleasure.

(After a while.)

A：I\'m sorry，Mr.Brown.Mr.Yang will be here with you in half an hour.Would you mind waiting?

B：It doesn\'t matter.I\'m waiting here.

A：Well，Mr.Brown,what would you like to drink，tea or coffee?

B：Green tea，please.

A：Good.Just a moment.

Conversation C

Background:The client Mr.Smith made an appointment with the sales manager of Guangzhou Grand Company.The secretary Jessica Liu receives him and offers him help.

(A：Jessica Liu　　　B：Mr.Smith)

A：Welcome，sir.Is there anything I can do for you?

B：Yes.I have an appointment with your sales manager Mr.Wu at 10:00 am.

A：You\'re supposed to be Mr.Smith of Toronto Import and Export Corporation?

B：Yes，I am.

A：Nice to meet you，Mr.Smith.The sales manager Mr.Wu is expecting you at his office.This way，please.

B：Thank you.

A：It\'s my pleasure.

Key Patterns

1.Good morning，sir/madam! What can I do for you?

早上好，先生/女士！我能为您做什么？

2.Is Mr.Zhang，the general manager，available now?

请问总经理张先生现在有空吗？

3.I have an appointment with Mr.Zhang at 9:30 am.

我和张先生约好在上午9:30见面。

4．May I have your name，please?

请问您贵姓？

5.Welcome to our company.We have been expecting you.Please seat yourself.I\'ll call Manager Wang.

欢迎光临我们公司，我们一直期待您的来访。请先稍坐一会儿，我告诉王经理。

6.When is it convenient for him to see me?

他什么时候有空和我见面呢？

7.I\'m afraid Mr.Zhang is not available now.He is in conference now.

恐怕张先生现在没空，他正在开会。

8.Mr.Zhang is waiting for you at his office.I\'ll tell him that you\'re here.

张先生正在办公室等您，我这就告诉他您来了。

9.Please follow me，and I\'ll take you to his office.

请跟我来，我带您去他的办公室。

10.Please leave your card here，and I\'ll contact you later.Is that OK?

请赐名片，过段时间我再与您联系。这样可以吗？

Exercises

Ⅰ.Translate the following sentences into English,and make an oral practice.

1.请问您需要帮忙吗？

2.请赐名片。

3.请坐。稍等一会儿好吗？

4.我这就告诉布朗先生您来了。

5.很抱歉让您久等了。

6.布朗先生马上下来接您。

7.请您去他的办公室好吗？电梯在这边。

8.经理不在，改天行吗？

9.我先记下时间，再让经理来给您确认吧。

10.请在来客簿上签名好吗？

Ⅱ.Make up conversations according to the situation given.

Situation：The secretary Lucy Zhang is familiar with the client Mr.Bush，who pays a visit to her company.Lucy greets Mr.Bush and offers him drink.

Ⅲ.Mini Presentation.

Directions: You are asked to give a short talk about three minutes on a business topic with one-minute preparation.

What is important when welcoming a client to your company?

·Introduce yourself and shake hands.

·Offer drink.

 ·Make small talk.　……

Section 2　At the Exhibitions & Conventions

Situational Conversations

Conversation A

Background:The general manager Mr.Brown and the secretary Lisa Wu are at the Canton Fair.Lisa is approaching the customers at the exhibition stand.

(A：Lisa Wu　　　B：A Customer)

A：Good morning，sir.Welcome to our stand.

B：Good morning.

A：These are the samples of our company\'s products.Please take your time.

B：Thank you.I\'d like to know your main products.

A：Here\'re the samples and brochures of the latest products.

B：Great.I\'m interested in your products.May I keep one sample for reference?

A：Certainly.Could you please leave your business card and we can contact you whenever needed?

B：Here you are.

A：You\'re welcome to browse our company\'s website.Here\'s our working name-card.You may contact our staff anytime.

B：I really appreciate it.

A：Thank you for your visit and have a nice day.

Conversation B

Background:The secretary Anne Zhang，in charge of the reception for the annual conference of the company，is helping the guest Mr.Black with the registration.

(A：Anne Zhang　　　B：Mr.Black)

A：Welcome to our annual conference，sir.May I have your name，please?

B：My name is Tony Black.

A：Have you pre-registered，Mr.Black?

B：Sure，I have.

A：Good.Let me check up on the computer.Yes，Mr.Tony Black with New York Import and Export Corporation.

B：That\'s right.

A：Mr.Black，here\'re your meeting badge and meeting packet.The packet contains the meeting schedule，a layout of the convention center，a map of downtown Shanghai，nearby shopping mall and restaurant information and other related items.

B：Thank you.

A：You\'re welcome.By the way，you\'ll find free refreshments at the bar in the lounge during the tea break.

B：It\'s so thoughtful of you.

A：You\'re welcome.

Conversation C

Background:Mr.Forster attends the Economy Forum but hasn\'t got the participation ticket，and the secretary Lucy Wang offers him help.

(A：Lucy Wang　　　B：Mr.Forster)

A：Good morning，sir.Are you here for the Economy Forum?

B：Yes，I am.I\'m Mike Forster from Britain.

A：Would you please show me your participation ticket，Mr.Forster?

B：Well，I have no participation ticket.

A：Have you registered?

B：Yes，I have.But I don\'t know why I haven\'t got the participation ticket.

A：Please take it easy，Mr.Forster.I\'ll take you to the conference office and they will have it solved out.

B：It\'s so nice of you.

A：You\'re welcome.

Key Patterns

1.Welcome to our exhibition hall.Please take your time to look at our products.

欢迎光临本展厅，请随意看看我们的产品。

2.I\'m glad to have the opportunity to introduce to you our newly-developed products.

我很高兴有机会向您介绍我们最新开发的产品。

3.I\'d be very pleased to show you around our showroom.

我非常愿意带您参观我们的展厅。

4.I\'d appreciate your hospitality very much.

我非常感谢您的殷勤好客。

5.I\'m glad to have been of some help.

很高兴对您有所帮助。

6.Please allow me to introduce Mr.Gao，the marketing manager of our company.

请允许我介绍一下，这位是我们的市场部经理高先生。

7.Warmly welcome to the forum on Global Challenges in Economy.

热诚欢迎您参加全球经济挑战论坛。

8.Please sign your name here on the sign-board.

请在签到簿上签名。

9.Here\'s the conference packet，containing all the related materials.

这是会议材料袋，所有相关材料都在袋里。

10.The conference room is over there.Please go straight ahead.

会议室在那边，请一直往前走。

Exercises

Ⅰ.Translate the following sentences into English,and make an oral practice.

1.欢迎光临！

2.请随意参观，这些都是我们的最新产品。

3.这是我们公司的名片和最新系列产品的目录，以供参考。

4.请留下您的联系方式，以便我们及时提供相关的最新信息。

5.我愿意向您概括性地介绍一下我们的产品。

6.我来介绍一下，这是我们的业务经理林先生。

7.请问您是来参加世界贸易公司的年会吗？

8.请问您事先登记过吗？

9.会议议程表在会议材料袋中。

10.别客气，这是我应该做的。

Ⅱ.Make up conversations according to the situation given.

Situation：Mary Luo，secretary of an exhibition company，offers some help to Mr.Green，who\'d like to attend the forum.

Ⅲ.Mini Presentation.

Directions: You are asked to give a short talk about three minutes on a business topic with one-minute preparation.

What is important when receiving a client at exhibition?

·Be friendly and offer help.

·Promote your products or service.

·Exchange business cards.

……

Section 3　At the Airport

Situational Conversations

Conversation A

Background:Doris Sun，secretary of Shanghai Toy Company，meets the client Mr.Green from America at the airport.Doris makes a self-introduction and inquires about Mr.Green\'s flight.

(A：Doris Sun　　　B：Mr.Green)

A：Excuse me，but are you Mr.Green from the International Trading Company?

B：Yes.I\'m Mike Green.

A：Nice to meet you，Mr.Green.I\'m Doris Sun，secretary to the general manager Mr.Black of Shanghai Toy Company.

B：Nice to meet you，too，Miss Sun.I have the feeling that we have known each other for a long time.

A：Yes.We\'ve talked to each other for so many times on the phone.I\'m so glad to see each other face to face.

B：Me too

....